02. QUALITY OF WORK

NO ASSESMENT POINT SCORE
1 Attention to detail
2 Meeting SLAs (Service Level Agreements)
3 Task Accuracy
4 Skill Mastery
5 Customer Net Promoter Score
6 Never leave section unattended
7 Monitor Serving of Welcome Drink and Oshibory
8 There is no Queueing Guest upon Check In
AVERAGE SCORE 81